I was in there last week, a couple of times. The owner was manning the store, and actually spent a couple hours answering annoying questions from this total newbie. By the time I left, he had helped me with some design questions on my custom tank build, resolved some questions I had about my new sump, fitted me out with some nice new corals, and even broke a choice frag off one of his showpiece colonies for me.
Everything is looking great in my tank back home, and I wouldn't hesitate ONE bit to buy from them again, in store or online.